STRATEGIC DECISION MAKING AND CRISIS MANAGEMENT

Learn to Manage Issues by Sending the Right Message

Ideal for crisis response teams to learn together, or for individual leaders responsible for making critical decisions that will have organizational impact, Strategic Decision Making and Crisis Management at the Terry College of Business helps company leaders gain the skills and techniques needed for successful corporate communication and issue management.

Understand how to consider the situation and audience expectations to send the right message and manage corporate reputation.

Strategic Decision Making and Crisis Management participants will:

Strategic Decision Making and Crisis Management participants will:

STRATEGIC DECISION MAKING AND CRISIS MANAGEMENT

Learn to Manage Issues by Sending the Right Message

Ideal for crisis response teams to learn together, or for individual leaders responsible for making critical decisions that will have organizational impact, Strategic Decision Making and Crisis Management at the Terry College of Business helps company leaders gain the skills and techniques needed for successful corporate communication and issue management.

Understand how to consider the situation and audience expectations to send the right message and manage corporate reputation. 

  • Gain awareness of cognitive biases influencing business decisions
  • Understand customer perceptions of corporate response to crisis
  • Learn insights and strategies for crafting responses and managing issues

© 2020 University of Georgia Terry College of Business, All Rights Reserved

University of Georgia

Terry College of Business

Terry Executive Education Center

3475 Lenox Road, Suite 300

Atlanta, GA 30326

866-238-0756

expr@uga.edu

Learn More

  • Gain awareness of cognitive biases influencing business decisions
  • Understand customer perceptions of corporate response to crisis
  • Learn insights and strategies for crafting responses and managing issues
  • Organize teams with well-defined projects that have direct impact on your organization's bottom line
  • Learn the DMAIC approach to problem solving: Define, Measure, Analyze, Improve, and Control
  • Improve quality by minimizing errors and establishing firm processes
  • Organize teams with well-defined projects that have direct impact on your organization's bottom line
  • Learn the DMAIC approach to problem solving: Define, Measure, Analyze, Improve, and Control
  • Improve quality by minimizing errors and establishing firm processes